AML Compliance for Payment Companies Without Harming Customers

Blog / AML Compliance in Payments Without Customer Harm

Financial crimes such as money laundering, terrorist financing, corruption, and bribery pose significant threats to financial institutions. Every year, trillions of money are laundered through financial institutions. Regulatory organizations aim to prevent financial crimes by organizing and controlling financial institutions. Institutions need to tackle financial crimes by creating anti-money laundering programs effectively.

Payment Industry at Risk of Money Laundering

One of the industries at risk is the Payment industry. Financial institutions in the payment industry play a key role in combating financial crime. Money transfer companies, e-wallets, prepaid cards, e-money have become famous in the financial sector in recent years. The payment industry enables millions of transactions in one day. Millions of financial transactions pose financial crime threats. Organizations in the payment industry create AML programs to protect themselves from financial crime threats.

One of the reasons that the Payment industry has attracted so much attention in recent years is customer satisfaction. The Payment sector's easy usage and fast transactions have moved the users away from the traditional methods. Unfortunately, it is abusive by criminals that payment services provide easy and fast services. In recent years, criminals have committed crimes such as money laundering and terrorist financing using new payment methods. Therefore, Financial Action Task Force (FATF) and AML regulators worldwide have imposed AML obligations on organizations in the payment industry.


preventive measures to safeguard against frauds, protect customers, and offer the best experience.


AML Obligations for the Payment Industry

To ensure robust compliance with Anti-Money Laundering (AML) regulations, payment service providers must adhere to the following enhanced obligations. These measures are designed to bolster the detection and prevention of financial crimes, safeguarding the integrity of the payment industry.

1. Customer Due Diligence (CDD) and Risk Assessment

Payment service providers are required to conduct thorough Customer Due Diligence when establishing a customer account. Trained AML officers diligently collect and verify all necessary customer information during the account opening process. Any discrepancies or missing details are promptly addressed before proceeding. By implementing CDD, the provider can accurately assess the risk level associated with each customer. This risk-based approach allows the organization to avoid engaging with high-risk customers that could potentially harm its reputation.

2. Real-time Transaction Monitoring

To combat money laundering and terrorist financing, organizations must diligently monitor all financial transactions in real-time. Both the sender and receiver of funds are subject to scrutiny against various watchlists, including Sanction lists, Politically Exposed Persons (PEP) lists, Wanted lists, and banned lists. If any match is found, an immediate alert is generated, and the AML officer initiates an investigation. This proactive approach helps identify suspicious activities promptly and take necessary actions.

3. Suspicious Activity Reporting (SAR)

In detecting potentially illicit transactions or abnormal customer behavior, AML officers are responsible for preparing Suspicious Activity Reports (SARs). These detailed reports are escalated to authorized units and relevant regulatory authorities. SARs facilitate the reporting of suspicious activities, enabling appropriate authorities to conduct further investigations and mitigate potential risks effectively.

Real life case study for e-money and payment services' aml transformation


4. Secure Recordkeeping and Audit Access

Compliance with AML regulations mandates the secure retention of all customer-related records for a minimum of five years. This extended recordkeeping period ensures that crucial information is readily available for audits and regulatory examinations. Regulatory organizations maintain the right to access these records during audits to ensure ongoing compliance with AML obligations.

By embracing these enhanced AML obligations, payment service providers reinforce their commitment to combating financial crimes and contribute to a more secure and trustworthy payment industry. Through strict adherence to these measures, the industry can foster an environment that safeguards both financial institutions and their customers from potential risks and threats.


Sanction Scanner for Payment Companies

In the fast-paced world of the payment industry, ensuring AML compliance without compromising customer satisfaction is undoubtedly a challenge. Financial institutions must strike a delicate balance between maintaining robust AML controls and delivering seamless and efficient customer experiences. The fear of delays in customer transactions due to AML checks is a legitimate concern that can impact the overall satisfaction and loyalty of customers.

However, innovative solutions like Sanction Scanner offer a ray of hope for financial institutions facing these challenges. Leveraging AI-driven AML solutions, it provides a comprehensive and real-time approach to AML compliance. By automating the AML obligations, financial institutions can streamline their processes and efficiently meet regulatory requirements without causing unnecessary delays in customer transactions.

Sanction Scanner's Sanction & PEP Screening services ensure that organizations in the payment industry have access to up-to-date global data, empowering them to perform AML checks swiftly and accurately. This not only helps in mitigating financial crime risks but also instills confidence in customers that their transactions are secure and protected.

With its user-friendly and efficient AML compliance solutions, financial institutions can put their worries to rest and focus on delivering an exceptional customer experience. The ease of integrating these solutions into existing processes makes it a practical and effective choice for businesses looking to enhance their AML practices without disrupting their core operations.

AI-driven AML solutions offer a promising way for financial institutions in the payment industry to navigate the complexities of AML obligations without compromising on customer satisfaction. By embracing such cutting-edge technology, organizations can not only comply with regulatory requirements but also build a reputation as responsible and customer-centric entities in the financial landscape. So, don't hesitate to request a demo from Sanction Scanner to explore the possibilities and discover how these AML compliance solutions can revolutionize your business practices for the better.


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